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Microsoft Authenticator on University-owned/personal mobile device.

The University of Otago recommends the following MFA options in order of preference: For staff The University’s Cyber Security Team strongly recommends that you use the “Microsoft Authenticator” app on your mobile phone as your MFA method, as it provides the highest level of security for your account and University of Otago data. If you are unable to use the authenticator app, Microsoft can send an SMS (text message) code to your mobile phone for you to enter on the Microsoft 365 login page. When you sign in to Microsoft 365, Microsoft will request a one-time code from the app or will send the app a “please approve this login” message for you to approve. The two methods used by the University of Otago are: Mobile app (preferred)ĭownload the “Microsoft Authenticator” app to your mobile phone. Multi-factor authentication ( MFA) methodsĭuring the MFA setup process, Microsoft will ask “How should we contact you?”.

Downloading the Microsoft Authenticator app on an Android phone.Downloading the Microsoft Authenticator app on an iPhone.If you lose or replace your phone, you will need to contact AskOtago for assistance:įreephone 0800 80 80 98 (within New Zealand)Įmail Multi-factor authentication ( MFA) methods Once MFA is set up on your mobile phone, your ongoing access to Microsoft 365 will be linked to it. After setting it up, make sure your mobile phone is available nearby when you sign in to Microsoft 365 in case you need to reconfirm your identity. You will need to set up MFA when you first log in to Microsoft 365.

An authenticator app should be downloaded to your mobile phone, or if this is not possible, an authentication code can be sent to you via SMS. MFA and Microsoft 365Īccess to Microsoft 365 outside of the University network requires a second form of identification using a mobile device. This provides an additional layer of security to ensure your account is not compromised. For example, logging in to a website at home may also require you to approve the access via an app on your mobile phone or to enter a code sent to it. Multi-factor authentication ( MFA) is a security mechanism that requires you to provide two or more pieces of evidence to authenticate your identity. Multi-factor authentication ( PDF 1 MB) About multi-factor authentication ( MFA)

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